Refund policy

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in GHome Smart’s warehouse for inspection, the refund process will begin.

Returns must include all accessories

Items must include original packaging

For non-quality related warranty claims, buyer is responsible for shipping costs

For non-quality related warranty claims, GHome Smart refunds the cost of the product itself

Returns may be rejected if items do not meet the above requirements

Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through GHome Smart’s online stores, please contact retailers for refunds. For quality-related issues, please see below.

Notes:

- Returns must include all accessories;

- Items must include original packaging;

- For warranty claims not related to product quality, the buyer is responsible for shipping costs;

- For warranty claims not related to product quality, GHome Smart will refund the full cost of the product.

- If the product does not meet the requirements above, the return request may be rejected.

Refund requests for the 30-day return policy expire 30 days after the warranty claim is made. For non-quality related issues with expired warranties, returns will not be processed.

Contact info📧 service@ghomesmart.com

📲 US/CA 1-844-394-5218

Mon-Fri 9AM-5PM (PST)

Company Address: 3849 s Delsea dr D0000 Vineland New jersey United States